Industry Education & Insights

Multifamily operators have spent years adding technology. But somewhere in the process of adopting more, a new problem quietly emerged: fragmentation. Disconnected systems, siloed data, and staff toggling between platforms have become one of the biggest threats to operational efficiency, security, and the resident experience.
At Builder Innovator Dallas 2025, industry leaders from PropTech IQ, SKBM Smart Tech, PropMatic Inc., and Builder Innovator addressed this challenge directly — examining how unifying platforms, data, and workflows can reduce operational friction, improve staff productivity, and unlock new ancillary revenue streams across multifamily portfolios.
From digital infrastructure and system integrations to resident apps and AI-enabled workflows, this panel cuts through the noise to focus on what actually delivers measurable impact — and what introduces unnecessary complexity operators cannot afford. Whether you are evaluating your current technology stack, planning a consolidation strategy, or making new infrastructure investments, this session offers direct, practical insight from practitioners who work inside multifamily technology ecosystems every day.

When rent growth slows and operating expenses keep climbing, flashy demos and vendor promises are no longer enough. Multifamily operators need verified ROI — technology that demonstrably cuts costs, improves efficiency, and protects NOI in the real world, not just in a sales presentation.
At the Builder Innovator Fall Summit in Dallas, 2025, industry leaders from PropTech IQ, PointCentral, and Builder Innovator delivered exactly that kind of conversation. This roundtable moves beyond marketing claims to identify which property technologies are actually generating measurable impact today — from leak detection and smart thermostats to predictive maintenance, self-guided tours, and IoT as an enterprise platform.
The panel also examines how centralized and shared services models are helping operators manage staffing pressure without compromising the resident experience, and how validated performance data from independent sources like PropTech IQ is changing the speed and confidence of technology decisions across multifamily portfolios. If you need to defend every technology dollar in today’s operating environment, this conversation is built for you.

AI is no longer coming soon to multifamily — it is already being deployed across portfolios today. The real question is where it is actually creating value versus where it remains experimental, over-promised, or not yet ready for the operational realities of managing properties at scale.
At the Builder Innovator Bull Session, industry leaders from PropTech IQ, Zenni Homes, AE Ventures, and Builder Innovator delivered one of the most candid and grounded conversations about AI in multifamily available today. The discussion moves well beyond hype to examine real use cases, real constraints, and real outcomes — from automated invoice processing and GL coding to predictive maintenance, energy optimization, and AI-powered renter communications.
The panel offers honest insight into what breaks when AI scales across multiple assets and legacy systems, where human judgment still matters more than any algorithm, and how operators can design practical AI pilots that generate the validated performance data needed to make confident scaling decisions. If you are trying to separate what is working from what is still a sales pitch, this is the conversation built for you.